Our Covid safety policy has been agreed with Hounslow Council’s Director of Public Health. It has been prepared to exceed the government’s Covid regulations and those of NABMA. We have also taken best practice from other markets.
We would like to remind everyone that if they or any of their family are showing symptoms of Covid-19 they should not attend the market.
Our policy includes:
- A QR Code will be available so that all customers, stallholders and staff should be ‘checking in’ when they attend.
- Queuing arrangements are designed to minimise bottlenecks at the entrance and around the site, ensuring social distancing.
- Further queuing systems inside the market if considered necessary
- A one way system to be implemented inside market grounds to encourage flow of foot-traffic and reduce mixing of groups.
- Stallholders, staff and customers are to wear masks at all times unless eating (or unless exempt for health reasons).
- Hand sanitiser at entrance/exit and at every stall
- Limits on the number of people at a stall in one instance
- A counting system in place at exit and entry points to ensure the number of people is at a density to ensure social distancing can be maintained
- Regular cleaning of high contact services and equipment, no handling of goods by customers.
- Marshalls in attendance to specifically monitor crowding.
- Reminding everyone of the need to socially distance by signage and in person if required
- Reduced the numbers of stalls at the market to below our original plans
- Talked to all our traders about ways in which to reduce queues at their stalls
- Changed the entrance of the market to enable us to improve the queuing system
- Amended the position of traders so that the risk of clustering for customers is minimised
- Have a plan in place for our queues should large numbers of people try to visit the market
- Reviewed and amended the layout of the market including repositioning our cargo bike delivery service and creche
- Analysed our data from our last market to look at attendee numbers and to model potential visitor numbers
- Consulted with the London Borough of Hounslow to seek feed back and guidance
- Updated our risk assessment in the light of changing Covid guidance
- Recruited additional marshalls to specifically monitor crowding with a training session prior to each market
- Reduced our publicity about the event